Setup Kanban system for AMS

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To set up a Kanban system for AMS teams in SAP, you can follow these steps:

1. Define the workflow: Understand the specific stages involved in the AMS (Application Management Services) process. This can include stages like ticket creation, assignment, analysis, development, testing, deployment, and closure. Determine the sequence and dependencies of these stages.

2. Create Kanban columns: Map each stage of the AMS process to a separate column on the Kanban board. For example, create columns like "To Do," "In Progress," "In Review," "Ready for Deployment," and "Completed."

3. Define work item types: Classify the types of work that the team will handle. This can include different types of tickets or tasks like bug fixes, enhancements, or system configurations. Assign a specific color or label to each work item type.

4. Set WIP limits: Establish work-in-progress (WIP) limits for each column to avoid bottlenecks and promote smooth flow. Define the maximum number of work items allowed in each column at any given time. This helps in visualizing and managing the team's workload efficiently.

5. Implement visualization: Set up a physical or virtual Kanban board to visualize the workflow and work items. If using a physical board, use sticky notes or cards for each work item and place them in the respective column. If using a virtual board, utilize software tools like SAP Solution Manager or other Kanban software.

6. Track progress and update status: As work progresses, team members can physically or digitally move the work items across the columns on the board, indicating the current status. This provides a real-time view of the team's progress and helps identify any bottlenecks or delays.

7. Continuous improvement: Regularly review the Kanban board and gather feedback from the AMS team to identify areas of improvement. Adapt the workflow, modify WIP limits, or make any necessary changes to optimize the process and enhance overall productivity.

Remember to provide adequate training and ensure team members understand the Kanban system and its benefits for effective implementation.

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